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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will show up. It offers in-depth info about all the operations that you can carry out on the page in question. Each context menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich selection of instructional videos describing how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than just reading articles. In this way, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you searching for, take a look at our extensive Frequently Asked Questions database, which covers questions asked by actual clients and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in order to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can contact our great team of customer service technicians available 24-7-365 and eager to assist you with any question. Each support ticket you send will be replied to within sixty minutes (the average trouble ticket response time is just 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 151411

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com