Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Hosting Control Panel you’ll find an in–depth Help section featuring a lot of educational articles and regularly asked questions. They are contributed by our support team of knowledgeable techs. Simply type in your question and our clever software will show you the best answer.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a selection of instructional video tutorials that detailedly illustrate how you can sort out a common problem connected to your Linux cloud hosting account. You can find the educational video clips in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 technical support service with a 60–minute ticket response time guarantee. A team of accomplished technical support engineers will be at your disposal to reply to all the questions that you may possibly have. During off–peak times, a response will be provided in even less than twenty minutes.