1 hour ticket response
Timeliness is our fundamental task and this is the reason why we have a team of expert technical support engineers who are eager to provide a quick answer to any question that you might have. Simply post your technical support ticket from your Web Hosting Control Panel and we’ll get back to you within sixty minutes at the latest. As a matter of fact, we strive hard and aim for a twenty–minute technical support ticket response time.
A First–Rate Customer Care Service
Our technical support team representatives possess extensive experience in the Linux cloud hosting business and are experienced enough to supply a fast answer to your problem. If, however, the problem at hand is not within the competency of a tech support engineer, the trouble ticket will be sent to a programmer or system administrator for further investigation.
A User–Friendly Help Center
Incorporated into the Web Hosting Control Panel is an intuitive Help section, which offers a variety of information sources. You can browse through a regularly updated knowledgebase featuring web hosting account administration articles and website management articles, watch the how–to video tutorials or have a glimpse at our F.A.Q. archive.