Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Guarantee

  • Our team of professionals will do their best to respond to your support tickets in less than 1 hour. If, however, the difficulty you have encountered calls for aid from the Administrators’ =Department,= we’ll address the ticket to the administrator in charge and will submit a note to inform you.

  • Top quality support service

  • Top–class Technical Assist Service

  • We offer you 24/7/365 customer support by using a lightning fast ticketing system built into your Control Panel. You may e–mail us whenever you want about any of the packages that come pre–configured on your virtual server, which include the desired Linux distribution, the server management panel and our in–house produced Web Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • A detailed and frequently updated knowledge base is integrated into our custom–built Web Hosting Control Panel. It includes quick tips on how to carry out all of the main site administration jobs. The Help area features in–depth how to articles and reviews and step by step video guides. You can access the Help area by pressing the Help or Video buttons in the upper right corner of each Control Panel section.